Abstract

  Introduction: Supervision is one of the effective tools for assisting managers and health workers toward increasing efficacy and effectiveness of service delivery and the needed health care of the target groups. The aim of this study is to determine the effect of supportive supervision in improving the quality of performance of Ilam health system network.

  Methods and materials: This is a semi-experimental study. The statistical groups consist of members of supervision teams who work in the eight district health networks at the provincial level. The intervention of this research is an educational program for the supervision teams conducted via a workshop method. By determining the relevant indicators, different domains elated to developing and implementing health programs at the health centers’ level that providing health care and comparing the results before and after the intervention.

  Research findings: The difference between the mean performance of the supervision teams due to the effect of supervision training in areas such as determining the situation analysis, priority setting of the problems, introducing appropriate solutions, developing operational plans and evaluating the health programs’ effectiveness before and after the intervention which was statistically significant ( P ˂ 0 .01).

  Conclusion: Regarding the effect of implementing supportive supervision model in raising knowledge and performance of the health network supervision teams and ultimately improving the health indicators. Through implementation, this model might have an important role in increasing the efficacy of the health system and results in the improvement and development of the level of community health.

  Key words: supportive supervision, supervision team, monitoring, evaluation