Introduction: Crises are usually unexpectedly appearing, resulting in hidden and obvious consequences, so managers must always be prepared to deal with them in the right way. Managing crisis is one of the key elements of the success of government hospitals and their development. The present study was conducted to investigate the readiness of public hospitals in Ilam province in the face of natural disasters such as earthquakes.
Materials & methods: This research in terms of target is applied and in term of method is descriptive-analytical method. The statistical population consisted of all staff of 9 state hospitals in Ilam province with a total of 1968 people. Using the of Cochran sampling, 321 samples were selected. The data gathering tool was a researcher-made questionnaire consisting of 53 questions. Data analysis was done using SPSS and PLS software.
Findings: The results of the research indicate that the public hospitals of Ilam province have a mean of 2.86, physical fitness readiness 3.03, communication readiness and social capital 2.97, and the dimension of operational capability 11.3 and overall preparedness of 87.8, 2, with one-way t test, the test statistic for these variables was 1.47 for the attitude and knowledge probability dimension, 1.98 for physical fitness readiness, 1.46 for communication and social capital, and 2.44 for the dimension of operational capability And 63/1 for total readiness.These results show that the level of hospital readiness in the context of physical and operational readiness is higher than the average and readiness level in the attitude and knowledge preparedness, communication readiness and social capital, as well as overall readiness less than the average.
Discussion & Conclusions: According to the findings of the data analysis, it can be concluded that the state hospitals of Ilam province are poorly prepared to deal with crises in terms of their attitude and knowledge readiness. From the point of view, operational readiness is at an acceptable level. From the aspect of communicational readiness and social capital, they are less than the optimal and physically fit point. Based on research findings, managers of these hospitals are recommended to work on creating and strengthening these indicators. In this regard, in order to improve the physical and operational space, the development of communication and social capital, in order to maintain and increase the readiness of attitude and knowledge, knowledge Need to expand.